Internet Not Working (complaint email)

  • Post category:Office Email Samples
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  • Post last modified:August 16, 2023

Email Template 1 (Pre-Written Email text)

Subject: Internet not working

Hey {recipient name},

I hope you’re having a great day! I’m so sorry to say that my internet is not working, and I’d really appreciate it if your technician could come and fix it. It’s been about three hours now, and I’m getting very frustrated.

I’m sure your business is just as important as mine, so please help me out by fixing this issue ASAP! Thank you!

-{sender name}

Email Template 2 (Pre-Written Email text)

Subject: Complaint

Hi {recipient name},

I am a customer of your ISP (Internet Service Provider) and it seems that my Internet has been down for the last three days now. I have tried everything to fix it, but nothing has worked. Can you please give me an update on when this will be fixed? I will understand if you can’t help me, but I just need to know that my Internet is working again.

Thank you,

{sender name}

Email Template 3 (Pre-Written Email text)

Subject: Problem with {product name}

To Whom It May Concern,

I have been a long-time customer of {product name} and have been very happy with the service. However, lately my internet has been giving out at the worst times. I’ve had to wait days for help, which is not what I am looking for in a company that claims to be dependable. Recently I was told that my internet had been turned off because of an unpaid bill.

If you could please check this issue and get it fixed ASAP I would be extremely grateful. This is not a request for compensation or anything like that but just a request to keep your promises and promises only go so far in this business.

Thank you,

{sender name}


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