Professional Apology (email sample)

  • Post category:Office Email Samples
  • Post comments:0 Comments
  • Reading time:9 mins read
  • Post last modified:August 16, 2023

Email Sample 1 (Pre-Written Email text)

Subject: Apology for the recent outage

Dear {name},

I’m sorry to hear you had a bad experience with {product}. I want to assure you that we are doing everything we can to get this resolved as soon as possible. We’ll notify you with an update shortly.

Thank you for your patience, I hope to see you again soon!

{sender name}

Email Sample 2 (Pre-Written Email text)

Subject: I apologize

Hi {name},

I am sorry to hear that my actions have inconvenienced you. This is not the experience I want to provide to any of my clients, and I understand that you are not satisfied with the service we have provided. {Company} will be taking a look at this issue internally and will try our best to prevent it from happening again in the future.

If you would like a refund for your most recent purchase, please reply back with your order number and we’ll take care of it as soon as possible.

Again, I am sorry for these inconveniences and any disruption this may have caused.


{company name}

Email Sample 3 (Pre-Written Email text)

Subject: Apology for any inconvenience caused

Dear {recipient name},

I apologize for any inconvenience I may have caused you. I understand that you might be frustrated or have a complaint about our company and I want you to know that we are listening. How can we help?

I would like to resolve this situation as quickly as possible and make sure this won’t happen again in the future. Could you please provide your contact information so that I can get in touch with you?

Thank you,

{sender name}

Email Sample 4 (Pre-Written Email text)

Subject: Apology

Hi {recipient name},

I’m sorry I offended you. I made a mistake and I want to apologize.

It was careless of me to come across like that and I wish I could take it back. It was never my intention to hurt your feelings and for that, I am sorry.

I hope that we can move past this incident quickly so that we can both get back to our busy days.

Thanks for understanding,

{sender name}

Email Sample 5 (Pre-Written Email text)

Subject: Apology

Hi {recipient name},

We hope this email finds you well.

I am sorry to hear that your order was canceled because of a technical issue with our site. We have been working hard to fix the issue and will be back online soon.

In the meantime, please reach out to our customer care team at {customercarelink} for any questions or concerns about your order.

Again, I apologize for any inconvenience this may have caused.

Until next time, {greeting}.

Email Sample 6 (Pre-Written Email text)

Subject: Apology

Hi {recipient name},

I hope you’re doing well. I wanted to apologize for my behavior last time we spoke. I was very rude and I hope you can forgive me.

Please don’t give up on me this time, I want to make things right!

I hope you’ll agree to meet with me in person or over the phone soon, so we can talk this through.

Best regards,

{sender name}


Emails are the most used forms of communication. With these free email template blog, you can save time and focus on the message that you want to convey. The templates in this post will help you with your email communication. All of them are free for use and cover a variety of purposes from general introductions to announcing a new product launch. They are a great time and energy saver. They can be used for both personal and business-related emails. All you need to do is type in your information and hit send. The templates can vary from a brief thank you email to a long detailed message. You can also decide if you want it to be formal or informal, depending on the situation. The templates that we have written here will help you save time when writing emails. You can use them in your current email correspondence or for future reference. The free email templates are pre-written messages that will help you in email correspondence. These messages can be used when discussing topics such as why you did not make it to an appointment, thanking someone for their help, or offering feedback on a design project etc. We have picked some email templates that are worth checking out (e.g Review Request Email, Apology Email To A Friend, Quotation Request Email, Entry Level Cover Letter, etc).

For more information on email templates, please see About us section of this website.

Do you have any suggestions for us? We would love to hear from you! Contact Us.

Leave a Reply